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Integrate with Zendesk Knowledge Base
Integrate with Zendesk Knowledge Base

Stay connected with Zendesk by following these easy steps to integrate.

Aaron-Spencer avatar
Written by Aaron-Spencer
Updated over a year ago

โœ… Access all your Zendesk Knowledge Base articles directly from the HowNow Platform

  1. Visit My Profile

  2. Scroll down and select Connect next to Zendesk

3. Authenticate by adding in the subdomain of your Zendesk Knowledge Base and selecting Link your Zendesk Account.

Note โœจ: Although usually instantaneous, sometimes integrations may require at least 24 hours to sync.

4. Done! Use the search function to find your Zendesk KB documents by searching OR adding to your Courses and Nuggets by adding Existing Content

5. Your Zendesk KB documents matching your search query turn up beneath Commonly Used Files

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