✅ Access all your Zendesk Knowledge Base articles directly from the HowNow Platform

  1. Visit My Profile

  2. Scroll down and select Connect next to Zendesk

3. Authenticate by adding in the subdomain of your Zendesk Knowledge Base and selecting Link your Zendesk Account

Note ✨: Although usually instantaneous, sometimes integrations may require at least 24 hours to sync.

4. Done! Use the search function to find your Zendesk KB documents by searching OR adding to your Courses and Nuggets by adding Existing Content

5. Your Zendesk KB documents matching your search query turn up beneath Commonly Used Files

See a video guide below:

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