If you want to send multiple Users a message, you can do this by sending out a bulk message - there are 2 ways to do it!

Via the Content Insights tab (Dashboard)

From your Dashboard:

  1. Select Insights

  2. Select Content from the drop-down to open the Content Insights page

  3. Select the Content with the Users you want to Bulk Message

4. Select the top tick box to select all Users assigned to this Content

5. Or, select specific Users you'd like to Message by ticking their tick box

6. Click the Envelope icon to open the message box

7. In the pop-up, compose your message and then select Send Message

Via the Users tab (Dashboard)

  1. From your Dashboard, select the Users tab to visit the page

  2. Select the top tick box to choose all Users assigned to this Content

  3. Or, select specific Users you'd like to Message via their tick box

  4. Click the Envelope icon to open the message box

5. In the pop-up, compose your message and then select Send Message

Another handy video guide can be found below:

Note: When you send direct messages to a User, they will receive an email notification, once a day per conversation. This is to ensure that Users are not bombarded with multiple email updates, each time a message is sent!

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