All your learning requests, whether waiting, approved, declined or cancelled, are kept on one page, with the next steps each one allows.
Go to My Profile › Budgets and Requests. Each request shows its status, and its three-dot menu offers only the actions that status allows, such as Edit, Cancel Request or Request Top-Up.
Find your requests
Select your name at the bottom of the sidebar, then select My Profile.
Under Budgets and Requests, select View All Requests.
A request for extra money on an approved request has a Top Up tag.
To see the full details, select the card. You'll see who approved or declined it, the cost breakdown, your balance before and after approval, your notes and any documents. A declined request also shows the owner's note, if they left one.
To act on a request, select ... on its card and choose an action.
Links in request emails and notifications open the request directly.
What you can do with each request
The three-dot ... menu only shows the actions the request's status allows. View is always there.
Status | Actions |
Pending | Edit and Cancel Request. A pending top-up shows Edit Top-Up instead of Edit. |
Approved | |
Declined or Cancelled | |
Not Completed (bursaries only) | |
Completed | View only |
Good to know
Premium Learning requests (paid content in HowNow) only offer View, plus Cancel Request while pending.
Top-up requests can't be resubmitted, topped up again or have documents added. Add receipts to the original request instead.
Old requests stay on the list. Resubmitting creates a new request, so you may see the same learning twice, for example a cancelled request and its replacement.