How to add a User

Learn how to get your user on to the platform quickly so they can start engaging with Channels and content.

Aaron-Spencer avatar
Written by Aaron-Spencer
Updated over a week ago
  1. Visit your Dashboard and select Users

  2. Select the Users tab on your Dashboard panel

  3. Click Add User button

  4. A new window will open and you'll have three options as ways to add your Users

Invite by Email - This will send an invitation email to your new Users, from which they'll be able to sign-up.

Note✨: This link expires after 24 hours, at which point the Admin will need to re-send their invite.

Invite by Link - Here you'll be able to manually share a link with your Users (for example by email), for them to click the link and be taken to a page to enter their name and email address.

Note ✨: Points to remember when using the invite link:

  • The link expires after 24 hours, at which point the Admin will need to generate a new invite link.

  • It can be used by multiple unique Users, within the 24-hour period.

  • Unique Users means the same User can only register via the link once. Attempting to register via the link twice will show the toast message "User already exists!"

  • There is no maximum to how many unique Users can register via the link, except if there is a cap in the No. of available seats.

Bulk Upload - This lets you add multiple Users at once, by uploading a CSV file (learn more about Bulk Upload).

Note✨: The following points are important to remember...

  • This link expires after 24 hours, at which point the Admin will need to re-send their invite.

  • On the Users page, the Joined Date column will show the date for either of the following cases:

    • Manually added Users - When Users first logged in, and not the date from which they were invited to your learning space.

    • Bulk Upload - The date you add when filling out the "Joined Date" column, in the Bulk Upload template download (CSV file).

Check out the below video tutorial:

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