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How To Control Completion Settings for SCORM Courses
How To Control Completion Settings for SCORM Courses

Control how SCORM Courses are completed by your Users, with our Completion Settings feature.

Aaron-Spencer avatar
Written by Aaron-Spencer
Updated over a week ago

There are two main cases you may find yourself using for your teams. We've outlined these as the Multi-Language and Full Compliance Essentials SCORM Courses. Each of these demonstrating the two options available for Completion Settings.

The following categories, as sub-headings, include:

  • Multi-Language SCORM Course - Author's creation

  • Multi-Language SCORM Course - The User's View

  • Full Compliance Essentials SCORM Course - Author's creation

  • Full Compliance Essentials SCORM Course - the User's View

  • Content Insights

Multi-Language SCORM Course - Author's creation

Organisations with international teams often need to assign the same SCORM Course in various languages. Completion Settings eliminate the need to produce separate SCORM Courses.

1. To get started, create your SCORM Course from the Studio. In Step Two upload the different versions of your SCORM files, making sure you name them with the corresponding language.

SCORM files, uploaded within a SCORM Course, are also referred to as SCORM Lessons.

2. After assigning your Users, head to the final Release & Deadline step.

The Completion Tracking section, will have two options to choose from. Select, "When one lesson is complete", to allow your Users to complete the SCORM Course, by completing only a single SCORM Lesson.

For example: This means a native English-speaker would only need to complete the "Brand Marketing Revision - English" Lesson.

Note: Scenarios to keep in mind include:

  • User has completed and passed the Lesson in their chosen language.

    • If the User revisits the SCORM Course and starts a different language Lesson (or restarts the same Lesson), this will affectively reset their progress.

  • User is still in progress, with their chosen language.

    • If the User starts a different language Lesson, their progress for the current Lesson (and entire SCORM Course) will be reset, as they hadn't completed the first Lesson yet.

  • For the one-lesson option, the Author cannot choose which Lesson must be completed, nor does the platform pre-determine this information. In the Content insights, the title of the SCORM Course will appear as the language it was named in.

  • If the Lesson is deleted, the SCORM Course Progress will show as "Not Started".

  • Once a User has started or completed the SCORM Course, the Completion Tracking drop-down will be disabled (greyed-out), locking-in the necessary criteria for passing. This is signified by the caption: "How do you want to track the completion of this course? Please note, this cannot be changed once learners have enrolled."

    • The drop-down will remain disabled, even after any originally assigned Users - who started or completed the SCORM Course - are deactivated or deleted.

  • The Completion Tracking option chosen will remain, even if the course is unpublished back to the Studio.

3. Click Save & Publish to set your SCORM Course live.

Multi-Language SCORM Course - The User's View

On the SCORM Course landing page, your User will see the Lesson cards, outlining the learning that's part of the course.

1. Users will always see the following text, reminding them of the criteria for completion: "Please complete one of the lessons to the course."

2. Each Lesson card will show the white-grey tick icon - this means the Lesson has not been completed. Once the User has completed the Lesson, the icon will change to white-green.

3. Once your User selects another Lesson, a Warning pop-up will appear. This informs them that by starting this new Lesson, it will reset their progress for the SCORM Course.

If the User proceeds, the progress in Content insights for the SCORM Course will be reset to the new status.

Full Compliance Essentials SCORM Course - Author's creation

You can choose to create an option that requires all SCORM Lessons to be completed, in order for the SCORM Course to be completed.

1. Create your SCORM and upload your files, in Step Two.

2. Head to the final Release & Deadline step.

In the Completion Tracking section, select "When all lessons are complete". This will lead all Users to complete each compliance Lesson, ensuring they have covered the entire syllabus.

Note: Scenarios to keep in mind include:

  • User has completed all Lessons required.

    • If the User revisits the SCORM Course and starts again, this will affectively reset their progress.

  • If the Lesson is deleted, the SCORM Course Progress will show as "Not Started".

  • Once a User has started or completed the SCORM Course, the Completion Tracking drop-down will be disabled (greyed-out), locking-in the necessary criteria for passing. This is signified by the caption: "How do you want to track the completion of this course? Please note, this cannot be changed once learners have enrolled."

    • The drop-down will remain disabled, even after any originally assigned Users - who started or completed the SCORM Course - are deactivated or deleted.

  • The Completion Tracking option chosen will remain, even if the course is unpublished back to the Studio.

3. Click Save & Publish to set your SCORM Course live.

Full Compliance Essentials SCORM Course - The User's View

On the SCORM Course landing page, your User will see the Lesson cards, outlining the learning that's part of the course.

1. Each Lesson card will show the white-grey tick icon - this means the Lesson has not been completed. Once the User has completed the Lesson, the icon will change to white-green.

Content Insights

Content Page

For a Multi-language SCORM Course

1. Go to the Content page within your Dashboard panel, and search for your Multi-Language Compliance SCORM Course.

  • You can view the Completion Rate column, which will show a tooltip via the "i" info icon, reminding you that only one Lesson needs to be completed, to complete the SCORM Course.

2. Select the course name to go to the content's sub-page.

You can select to View Details for either the Progress column or Assessment Result column. These will open their own slide-out screens.

3. You can View Details for:

  • Progress column slide-out

    • Current Progress - this will show the Lesson that has been completed, by the white-green tick icon, and a progress percentage bar.

    • The Progress bar will show as 100% Completed, once the SCORM Lesson has been finished.

    Note: While your User is learning the SCORM Lesson, the Progress bar will show as "0% Completed" until they've finished the entire Lesson. SCORM Cloud doesn't provide tracking as a User is going through the file.

    • Past Records - this will show the previous attempts made by the User, if the Course has an Expiry Date.

  • Assessment Result column slide-out - This slide out shows the Score (%), "Pass" or "Fail" Result and Time Spent by the User, for the Assessment featured inside the chosen SCORM Lesson.

    Note: For SCORM Courses, the time spent learning a SCORM Course is locked-in, once the User has completed the Course for the first time. This means no matter whether the User is deactivated-reactivated, or re-attempts the SCORM Course Assessment, the User will always remain with the same amount of Time Spent.

Assessments page

4. You can see your User's Assessment Results for SCORM Course Lessons, from the Assessments page (Content > Assessments > search for your Lesson name).

  • The "Brand Marketing Revision - English" Lesson is shown with the Average Results column. This is an average of all the results taken from the assigned Users who've completed the content.

5. Click on the Lesson name under the Assessment Name column.

  • This will take you to the Assessment sub-page. You can see its Status (Marked) and Results ("Pass"/"Fail" with the score, as a percentage).

For Full Compliance Essentials SCORM Course

1. Go to the Content page within your Dashboard panel, and search for your Full Compliance Essentials SCORM Course.

The Completion Rate column, will show "0%" if your User has only completed some of the SCORM Lessons.

2. Select the course name to go to the content's sub-page.

You can select to View Details for either the Progress column or Assessment Result column. These will open their own slide-out screens.

3. You can View Details for:

  • Progress column slide-out

    • Current Progress - this will show the Lessons that have been completed, by the white-green tick icon, and a progress percentage bar.

    • The Progress bar will show how many SCORM Lessons have been completed, out of the total included in the course.

    • Past Records - this will show the previous attempts made by the User, if the Course has an Expiry Date.

  • Assessment Result column slide-out - This slide out shows the Score (%), "Pass" or "Fail" Result and Time Spent by the User, for the Assessments featured inside each SCORM Lesson.

    • These values will reset should the User choose to re-start a Lesson.

Assessments page

4. You can see your User's Assessment Results for SCORM Course Lessons, from the Assessments page (Content > Assessments > search for your Lesson name).

  • The "GDPR Essentials 2.0" Lesson is shown with the Average Results column. This is an average of all the results taken from the assigned Users who've completed the content.

5. Click on the Lesson name under the Assessment Name column.

  • This will take you to the Assessment sub-page. You can see its Status (Marked) and Results ("Pass"/"Fail" with the score, as a percentage).

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