Users who’ve completed mandatory courses, such as compliance or health and safety training, need the peace-of-mind that their learning has been confirmed as completed. This is the same for their Managers.
So, to alleviate such worries, Managers, Admins and Collaborators can only Mark as Complete internal content such as Courses, SCORM Courses and Nuggets that their Users have done - ready for any future organisation audits.
Note✨: HowNow+ content, although being SCORM-based cannot be marked as complete.
Marking as Complete from the Content sub-page
Select the User’s 3-dot menu in the Name column > select Mark as Complete
In the Completion Date pop-up, you can select any date from the past until present.
In the Progress column, you’ll see the Completion Date get updated (15 Jun, below).
Once this action has been taken, any Custom Rules that had been applied to the content, will still work as expected. For Courses, all progress on the View Details slide-out screen, will also be updated.
Note✨: The following points should be kept in mind...
Any Assessments within a Course, will automatically be given a 100% pass mark, by default.
Users who are In Progress with their Assessment, will have their progress reset, put to 100% pass mark. Only Time Spent will be tracked from the beginning, with it equally distributed between Lessons.
If Users had previously taken an Assessment externally, and passed but scored less than 100%, you can use the Tags column to label the score, and make other Managers/Admins aware.
You can bulk Mark as Complete, by selecting the option, after highlighting the checkbox for the relevant Users.
Multi-language SCORM
Users will have multiple SCORM files to choose from, when learning this type of content. This means, marking as Complete, will take just one of the files within the course, and show this as completed.
Renewal Cycle (Expiry Date)
Marking a User as Complete, on a Course that has a Renewal Cycle/Expiry Date will reset that User’s renewal date, from the date the Author completed the action. For example:
Course A is assigned to the User B on 20 July
Renewal Cycle of 1 month begins
Author marks as Complete on 5 August
The Expiry Date for User B starts from 5 August (for 1 month)
Note✨: The following points should be remembered...
Whether a Course has a Renewal Cycle or not Once this action has been taken by the Author, they cannot repeat it, as the Completion Date is now set.
SCORM Courses with no User attempts, that are being manually marked as complete for the first time, won't have any of its associated Assessment records created, to begin with. If a User later takes the same SCORM course and the SCORM Cloud is recording Assessment records, these will then be created for all the manually marked Users, as well.
If a User already has a Past Record — from previously completing their content ahead of the Expiry Date/Renewal Cycle set — then the Author won't be able to mark this as complete.
Premium Course
The Mark as Complete option won’t appear on the Content sub-page for Premium Courses, if:
The User hasn’t requested Learning to access the Course
The User’s request is Pending
Once the request has been approved, the option will appear for the Admin/Manager.
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