FAQS & Troubleshooting

Nelson Sivalingam avatar Lulu Dermeche avatar Aaron-Spencer avatar
16 articles in this collection
Written by Nelson Sivalingam, Lulu Dermeche, and Aaron-Spencer

Having difficulty connecting to Zoom

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Written by Lulu Dermeche
Updated over a week ago

How to edit a published Course/Nugget

Learn the steps of how to make the necessary changes to a Coure or Nugget.
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Written by Lulu Dermeche
Updated over a week ago

Difficulty connecting to or during a Live Class/Webinar

Technology can be tricky sometimes. Here's how we suggest handling any difficulties surrounding your live class or webinar.
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Written by Aaron-Spencer
Updated over a week ago

What are the different User Permission Roles?

There are four main user permissions available for navigating across your organisation's Learning Space.
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Written by Lulu Dermeche
Updated over a week ago

Users aren't receiving the invite email

The invitation went through but the email is not in their inbox.
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Written by Lulu Dermeche
Updated over a week ago

How to search for content

Understand the various ways to search for your content on HowNow
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Written by Lulu Dermeche
Updated over a week ago

What are Top Picks?

Top picks enable you to keep up with the most relevant content from across your industry - keeping you two steps ahead of your competition!
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Written by Aaron-Spencer
Updated over a week ago

How to schedule content

If you have a Course or Nugget that needs to be released on a specific date, ensure their timely release by scheduling them in.
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Written by Nelson Sivalingam
Updated over a week ago

Can I create my own custom Channels?

Topics and subjects are forever changing, so add the latest learning categories in the form of a custom Channel.
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Written by Aaron-Spencer
Updated over a week ago

What are HowNow terms of service?

User Terms of service
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Written by Lulu Dermeche
Updated over a week ago

How to change your password

Update your password with little effort, using just a few clicks.
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Written by Lulu Dermeche
Updated over a week ago

How to flag inappropriate content

If you ever spot inappropriate content flag it in a few quick steps.
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Written by Lulu Dermeche
Updated over a week ago

What is HowNow's Privacy Policy?

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Written by Lulu Dermeche
Updated over a week ago

Where does the content come from?

Whether it's internal or free/premium external third-party content, we guarantee that you're learning from the best publications
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Written by Aaron-Spencer
Updated over a week ago

How to reset your password

Forgot your password? It's OK, it happens to all of us!
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Written by Lulu Dermeche
Updated over a week ago

What are HowNow's basic system requirements?

Ensure that your computing system has all the right tech components to run on HowNow's platform.
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Written by Lulu Dermeche
Updated over a week ago