FAQS & Troubleshooting

Find the answers to our FAQs around content, your passwords, system requirements and more.

Lulu Dermeche avatar Aaron-Spencer avatar Alfie Gardner avatar +1
14 articles in this collection
Written by Lulu Dermeche, Aaron-Spencer, Alfie Gardner and 1 other
FAQs

What are HowNow terms of service?

User Terms of service
Lulu Dermeche avatar
Written by Lulu Dermeche
Updated this week

What is HowNow's Privacy Policy?

Your Privacy matters to us - and we know it matters to you. If you'd like to understand our Privacy Policy, read on!
Lulu Dermeche avatar
Written by Lulu Dermeche
Updated this week

What Notifications will I receive?

We use Email, Web and Mobile App notifications to let your Users know when they've been assigned to certain types of content.
Alfie Gardner avatar
Written by Alfie Gardner
Updated over a week ago

Where does the content come from?

Whether it's internal or free/premium external third-party content, we guarantee that you're learning from the best publications
Aaron-Spencer avatar
Written by Aaron-Spencer
Updated over a week ago

What's the difference between a Nugget, a Course, a Lesson, and a Playlist?

Confused about the difference between Nuggets, Courses, Lessons and Playlists? We've got the answers!
Jack Fielding avatar
Written by Jack Fielding
Updated this week

What are Top Picks?

Top picks enable Users to keep up with the most relevant content from across your industry, or stay current on company news!
Aaron-Spencer avatar
Written by Aaron-Spencer
Updated over a week ago

What are HowNow's minimum system requirements?

To get the best out of HowNow - there's a few thing we'll need from you!
Lulu Dermeche avatar
Written by Lulu Dermeche
Updated this week

Accessibility Support

Accessibility guidelines for software that is suitable for everyone.
Alfie Gardner avatar
Written by Alfie Gardner
Updated this week

How to change your password

Update your password with little effort, using just a few clicks.
Lulu Dermeche avatar
Written by Lulu Dermeche
Updated this week

How to reset your password

Forgot your password? It's OK, it happens to all of us!
Lulu Dermeche avatar
Written by Lulu Dermeche
Updated this week