Ask for extra funding when approved learning ends up costing more, for example when a book publisher adds a delivery charge or a course raises its price. The owners approve or decline the extra amount separately.
Before you start
You can top up only an Approved request. Top-ups aren't available on Premium Learning requests, and you can't top up a top-up.
If you haven't been approved yet, edit the pending request instead.
Request a top-up
Select your name at the bottom of the sidebar, select My Profile, then open Budgets and Requests.
On the approved request, select ..., then Request Top-Up.
Enter the extra Amount only, not the new total. It's in the budget's currency. For example, if a GBP 16 book now costs GBP 20, enter 4.
Enter a Reason (up to 300 characters) so the owner can see why you need more.
Select Send Request.
Note: The owners are notified by email and in HowNow straight away.
You'll see "Top-up request submitted". A new card for the same learning appears with Top Up and Pending labels, and the owner finds it in their Inbox.
Good to know
There's no Send To choice. The top-up goes to the owners you chose on the original request.
The original request stays Approved while the top-up is decided. If the top-up is declined, you keep the amount already approved.
You can change or withdraw a pending top-up from its ... menu, using Edit Top-Up or Cancel Request. A cancelled or declined top-up can't be resubmitted, so raise a new one from the original request.
You can ask more than once. Request Top-Up stays on the original approved request.
The extra amount must fit your remaining balance for an owner to approve it.