Copy a budget's approval emails to a shared inbox, such as your finance or purchasing team, so they can book or pay for approved learning. The people at these addresses don't need a HowNow account.
Before you start
You need Admin access, or Manager access as an owner of the budget.
The Forwarding Address field appears only if HowNow has turned on email forwarding for your workspace. If you don't see it, ask your HowNow contact.
Add a forwarding address
In the sidebar, select Manage › Budgets.
Select Add Budget for a new budget. For an existing one, select … (Budget actions) on its row, then Edit Budget.
Under Forwarding Address, type an email address and press Enter. Repeat for up to five addresses.
Note: Once anyone has raised a request on the budget, you can't add or remove addresses. If you must change them later, create a new budget.
Fill in or check the other fields, then select Add Budget or Save Changes.
From then on, each address gets a copy of the email the requester receives when a request or top-up on this budget is approved.
Good to know
Approvals only. Forwarded addresses don't get new request, declined or cancelled emails, and they get no in-app notifications.
Changes are logged. Adding or removing an address appears in the budget's history.
Use a shared mailbox (for example, learning-finance@yourcompany.com) rather than one person's address, so approvals aren't missed when someone leaves.