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How Users navigate at each Org User Role
How Users navigate at each Org User Role

Understand what access Users will have across the platform, based on the Org user Role given, when they join the platform.

Aaron-Spencer avatar
Written by Aaron-Spencer
Updated over a week ago

You can set the desired Access Level for your new Users, before they join the platform, and also amend them afterwards.

All Users will have standard access to content assigned to them, their Profile, can Request Approval for resources (if added to a Budget), and use the Browser Extension.

Take a look at the following overview for each Org User Role, and see more detail in our video tutorial, further below.

Admin

An Admin will have access to all areas of the platform and can make amendments where they see fit. Some of these include:

  • Viewing insights of all Users.

  • Turning 3rd-party RSS feeds on/off

  • Turning Apps on/off (e.g, Google Drive, OneDrive, Google Calendar, Slack etc.)

  • Importing/exporting HowNow+ content

  • Messaging all Users

  • Add or delete any User

  • Manage User Licences (aka 'Seats')

The individual Admin who was responsible for creating the workspace - this will be the first Admin to join - will be known as the Workspace Owner.

All Admins will be able to view who this is, via the Settings page at the bottom of the Dashboard panel.

Note✨: The Workspace Owner can't be changed by any User. This would need to be a request, put forward to your Customer Success Manager (CSM).

On the Setting page, all other Admins will still be able to edit:

  • The Company Name - shown on the browser tab (next to the favicon)

  • Name for Email - the name that will appear next to the email address, in an email notification.

  • Logo - the logo shown on your learning space

  • Favicon - the icon/image shown on the browser tab

  • Header Image - the image displayed on the homepage of the learning space for all Users.

The Email field will be automatically populated with a standard HowNow email address, used when activating your workspace. This can't be changed.

Manager

Managers will have access to the Dashboard, but will only see insights for Users who are in the same Group(s) they are a Manager in.

Managers won't have access to the following:

  • Apps page

  • Settings for the organisation's learning space

  • Importing/Exporting HowNow+ content

Contributor

Contributors can create content in the Studio, both independently, and as Collaborators. They will only have access to specific pages of the Dashboard, and only see Users they shared Groups with, or are assigned to content that they are Collaborators on.

These include:

  • Content - that they have created, or are a Collaborator on.

  • Bookings - can manage bookings and join the session.

  • Assessments - help with marking.

  • Channels - create new Channels

  • Rewards - see which assigned Users have Rewards

Note: Contributors can create Live Classes and Webinars for the HowNow Virtual Classroom, but cannot host them.

Read Only

Read Only Users can only access the workspace, meaning, they will only be able to consume content, access their Profile, and message other Users (in the same Group(s) as themselves).

Understand each of the Access Levels in our video tutorial:

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