All admins have access to our emergency contact email (support@gethownow.com), where we are available 24/7 in the case of urgent support being required for your HowNow learning platform.

Emergency situations include:

  • Platform is down

  • Admins are unable to login into the platform (and therefore cannot contact Support Chat)

Note ✨: This email will not pick up queries that do not fit the above guidelines to ensure we can prioritise emergencies. For non-emergency queries please contact us via the Support Chat.

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