All admins have access to our emergency contact email (firstname.lastname@example.org), where we are available 24/7 in the case of urgent support being required for your HowNow learning platform.
Emergency situations include:
Platform is down
Admins are unable to login into the platform (and therefore cannot contact Support Chat)
Note ✨: This email will not pick up queries that do not fit the above guidelines to ensure we can prioritise emergencies. For non-emergency queries please contact us via the Support Chat.