Onboarding to your organisation's workspace, is quick and hassle-free, allowing you to get started on that all important learning journey!
Whether a new starter or an existing team member, using a learning platform for the first time, the following steps will give an overview of how to setup your learning environment and login.
Welcome Email invitation (Create your account)
Your Manager (or the workspace Owner) will have sent out a Welcome email, featuring a 'Take me there' link to complete the log in process and enter your workspace.
Click the text link to reach the first page in the sign-up process.
For HRIS invites the Welcome Email template uses Name of Email field (from workspace Settings page) as the default sign-off, while the name of the person who has invited you to the workspace, will always be the instance owner: "You're invited to [instance owner name]".
Filling out the onboarding fields
The first step only requires your password choice. Your work email will already be filled out for you, and the field is not editable.
Enter a Password of at least 8 characters, then enter it again in Re-enter Password.
Don't forgot to select the Terms of Service button, which may activate the reCaptcha box to give you a mini-security task (this is a safety requirement, to ensure humans are signing-up and not malicious internet bots).
Note✨: Once a User has fully onboarded to HowNow, but may log out of their account. The reCaptcha box will also appear, if there are up to three failed attempts made by the User, to try and log in. This is to keep security measures at industry standard.
If your organisation uses Single Sign-On, you can access the workspace via the button provided. This will either be a Google logo or Microsoft. Logging-in via SSO means you won't need to create a password for gaining access.
On the following step - Let us get you started - check your Full Name and choose your Job Role (if not already set for you).
Select Continue to head to your Home page.
Good to know
The email's invitation link works once, and only the newest invite email works. Older links show "This invite link is invalid or has expired." If your sign-in page has a Google or company sign-in button, use that instead.
Job Role is greyed out if your Admin has already given you one, and Full Name may be locked if your organisation manages profile details for you.
Setting your password signs you out of the HowNow mobile app, if you'd already used it.
If you leave the Let us get you started step, you won't be asked again. Your account is still ready to use.
Invite via Link
The same sign-up process occurs with an invitation given as a link. You can paste the given link (only workspace Admins can create these) into your browser and fill out your Full Name an Email Address.
Click Continue to be sent the original Welcome Email invitation, to follow the same steps as the link found within the email itself.
Good to know
Accounts created from an invite link start with Read Only access. An Admin can change it later.
"Sorry, there are no available seats." means your workspace has used all its seats. Ask your Admin to make more seats available
"Member already exists!" means your email already has an account. Sign in instead, or use Forgot Password? on the sign-in page.