Every learning request has a status. The same statuses appear for the person who sent it, in My Profile › Budgets and Requests, and for budget owners and admins in Manage › Budgets and the Inbox.
Statuses
Status | What it means | What the requester can do |
Pending | Waiting for a budget owner to approve or decline it. Nothing has been taken from the balance yet. | |
Approved | A budget owner approved it, and the cost has been taken from the requester's balance. | Add receipts or ask for more budget, except on Premium Learning. |
Declined | A budget owner declined it. Their note, if they left one, shows in the request's details. | Resubmit it. |
Cancelled | The requester cancelled it, or HowNow cancelled it because the budget was deleted or the requester lost access to it. See My learning request was cancelled but I didn't cancel it. | Resubmit it. |
Not Completed | Bursaries and qualifications only. The approved request reached its end date and needs proof of completion. | |
Completed | Bursaries and qualifications only. Proof of completion has been uploaded. | View it. |
Good to know
Top-ups are separate requests. A request for more money on an approved request has its own status and a Top Up tag, and the original keeps its own status. A declined top-up can't be resubmitted: raise a new top-up from the original request instead.
Resubmitting doesn't change the old request. It creates a new Pending request, and the declined or cancelled one stays on the list as it was.
Premium Learning requests (paid content in HowNow) can't be edited, resubmitted or topped up, whatever their status.