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Which Budget and request emails people get

S
Written by Sunil Sharma

Use these tables to check who is told about a budget or learning request, and whether they get an email or only an in-app notification (the bell in the sidebar).

Learning requests

When

Who is told

Email

In-app

Someone submits a request

The owners chosen under Send To. The email subject is "[name] is waiting for a response to their learning request"

Yes

Yes

The requester edits a pending request

The Send To owners

No

Yes

The requester asks for a top-up

The original request's Send To owners

Don't rely on it

Yes

A request is still waiting after a day or two

The budget's owners

No

Yes, as a reminder

An owner approves a request or top-up

The requester, plus any Forwarding Address

Yes

Yes (requester)

An owner declines a request

The requester (with the decline note)

Yes

Yes

An owner declines a top-up

The requester

No

Yes

The requester cancels their own request

Nobody

No

No

A bursary or qualification reaches its end date

The requester, asked to mark it complete

Yes

Yes

The requester marks a bursary complete

All the budget's owners

Yes

Yes

Every owner of the budget, not only the Send To owners, can see and act on a request in their Inbox and on the budget's Requests page.

Note: The reminder goes only to owners who allow reminder nudges, and never to people with Read Only access.

Budget changes

When

Who is told

Email

In-app

A budget is created

Each member: "You have been assigned to the budget…"

No

Yes

A budget is created

Each owner: "You have been assigned as a Budget Owner to…"

Yes

Yes

A group is added

New members ("You have been assigned to the budget…") and the owners

No

Yes

A group is removed

The owners. Members who lose access have their pending requests cancelled and are told in-app

No

Yes

Amount per Member changes on a budget that already has requests

Owners and members

No

Yes

Owners are added

Each new owner: "You have been assigned as a Budget Owner to…". Removed owners, other owners and members aren't told

Yes

Yes

A budget is deleted

Anyone with a pending request on it, which is cancelled

No

Yes

You export budgets, members or requests to CSV

You, with a download link

Yes

No

Good to know

  • Members aren't told the amount changed if HowNow has hidden budget amounts for your workspace.

  • No in-app notifications at all if HowNow has turned them off for your workspace. Emails still send.

  • Approval emails can go to finance.

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