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How to receive your Digest emails for learning recommendations

See what interesting new content has been shared, thanks to your Daily or Weekly Digest emails, straight in your inbox!

Written by Aaron-Spencer

When there's so much amazing content being shared by your team, you want to make sure you catch it! That's where the Weekly Digest emails come in handy.

Designed to get the most engaging content - or even the most important, need-to-know content - right to you, the Digest is what keeps you up on the latest across your organisation's learning platform. They consist of content assigned as Top Picks (for Authors, that means the "Channel" field, when creating content).

So, in order to manage this...

  1. Go to your Profile and select the Settings tab.

  2. Head to the Notifications section

  3. Select your Learning Recommendations delivery option, based on your personal preference:

    • Daily - sent each morning (only recommended if content changes often)

    • Weekly - the standard/default option (recommended)

    • Never - this cannot be overridden by any Admin, and remains until changed again

Note✨: The Digest can be sent out to Users inboxes, earliest from:

  • 11pm GMT / UTC (Universal Co-ordinated Time)

  • 11pm BST / UTC (Universal Co-ordinated Time)

As there is a queue-based process for sending out the Digest, some Users may receive it within their inbox later in the early hours of the morning (e.g., 2am).

Note✨: Points to remember include...

  • The time the Digest is sent is the same, whether you select the Daily option or Weekly (sent on Sundays) option. This time/day cannot be changed.

  • The Last Published date (this column can be found on the Dashboard's Content page data table) determines what content is added to the Weekly Digest. The newest content will be featured as priority, over older content.

  • As all content featured within a User's Digest email, is accessible - as they're assigned - the only time the User will be prevented from opening the content featured, is if the Author has deleted or unassigned the User, after the Digest has been sent out for that day, or week.

Watch our video tutorial on how to turn on your HowNow Learning Recommendations (Weekly Digest) newsletter (and other notifications): 

Digest: Recap FAQS

Which Users receive the Digest emails?

All Users of your workspace will receive them, by default. An individual User can then head to their Profile page, to deactivate them (from the Settings > Notifications section).

What is the purpose of the Digest?

It's another direct way for Users to be reminded about what content they can start (or finish) learning, as part of their personal/professional development. It acts as a way to push engagement within your workspace, without relying on L&D 100% of the time.

It's an efficient weekly summary of the content deemed the most important to take note of and learn, for that week.

Can these be edited?

If content is marked as Top Pick, it will be featured in the Digest: this is the standard way to 'edit' it. Do remember however, that the content will change - per individual User - based on whether that User has completed it yet, or not.

Once a content item is completed, it's removed from the Digest.

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