You can set the desired Org User for your new Users, before they join the platform, and also amend them afterwards.
All Users will have standard access to content assigned to them, to their Profile, can Request Approval for resources (if added to a Budget), and use the Browser Extension.
Take a look at the following overview for each Org User Role, and see more detail in our video tutorial, further below.
Admin
An Admin will have access to all areas of the workspace and can make amendments where they see fit. Some of these include:
Viewing insights of all Users.
Turning 3rd-party RSS feeds on/off
Turning Apps on/off (e.g, Google Drive, OneDrive, Google Calendar, Slack etc.)
Importing/exporting HowNow+ content
Messaging all Users
Add or delete any User
Manage User Licences (aka 'Seats')
The individual Admin who was responsible for creating the workspace - this will be the first Admin to join - will be known as the Workspace Owner.
All Admins will be able to view who this is, via the Settings page at the bottom of the Dashboard panel.
Note✨: The Workspace Owner can't be changed by any User. This would need to be a request, put forward to your Customer Success Manager (CSM).
All Admins will be able to view who this is, via the Settings page (found at the bottom of the Dashboard panel).
Although the Workspace Owner can't be changed by another User, they will still be automatically replaced, should they be deactivated from the workspace at any time. The next-earliest Admin in line, that was created since the launch of your org's workspace, will be set as the new Instance Owner.
If you would like a specific Admin to become the Instance Owner after this auto-update, you must request this from your Customer Success Manager. (CSM).
On the Settings page, all other Admins will still be able to edit:
The Company Name - shown on the browser tab (next to the favicon)
Name for Email - the name that will appear next to the email address, in an email notification.
Logo - the logo shown on your learning space
Favicon - the icon/image shown on the browser tab
Header Image - the image displayed on the homepage of the learning space for all Users.
The Email field will be automatically populated with a standard HowNow email address, used when activating your workspace. This can't be changed.
Manager
Managers will have access to the Dashboard, but will only see insights for Users who are in the same Group(s) they are a Manager in.
Managers won't have access to the following:
Apps page
Settings for the organisation's workspace
Importing/Exporting HowNow+ content
Contributor
Contributors can create content in the Studio, both independently, and as Collaborators. They will only have access to specific pages of the Dashboard, and only see Users they shared Groups with, or are assigned to content that they are Collaborators on.
These include:
Content - that they have created, or are a Collaborator on.
Bookings - can manage bookings and join the session.
Assessments - help with marking.
Channels - create new Channels.
Rewards - see which assigned Users have Rewards.
Note✨: Contributors can create Live Classes and Webinars for the HowNow Virtual Classroom, but cannot host them.
Read Only
Read Only Users can only access the workspace, meaning, they will only be able to consume content, access their Profile, and message other Users (in the same Group(s) as themselves).
Understand each of the Org User Roles in our video tutorial...
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