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Cancel a booking

Learn how you can cancel your existing booked slots, at any time.

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Written by Sunil Sharma

If you can't make a live class, webinar or event you've booked, cancel it so someone else can have your place.

Open the session, select the three-dot menu, next to the booked date, then Cancel Booking and confirm. Only that date is cancelled and your slot become free for yourself or others to book.

Cancel from the session page

  1. Open the session, for example from Learn › Bookings or your confirmation email.

  2. Under Confirmed Slots, select ... › Cancel Booking next to the date you want to cancel.

    The ... menu next to a confirmed slot, with Cancel Booking highlighted

  3. Check the date and time in Cancel This Booking?, then select Cancel Booking. Select Cancel instead if you want to keep it.

    Note: Your place is released straight away and isn't held for you. If you change your mind, you'll need to book again while times are still open.

A message confirms which date was cancelled. The booking leaves Learn › Bookings, and on the session page it's marked Cancelled under View All Bookings.

Cancel from your Bookings page

  1. In the sidebar, select Learn, then the Bookings tab.

  2. Select ... › Cancel Booking next to the booking.

  3. Select Cancel booking to confirm, or Keep booking to keep it.

You'll see Booking cancelled, and the booking leaves the list. You can also cancel this way from Home › Events.

Good to know

  • The organiser can also cancel. If they cancel your booking or the session, it's removed from Learn › Bookings.

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