Cancel bookings when a session can't go ahead for the people booked on it, but you want to keep the date. For example, if the trainer is ill but someone else could run it for a new group. The date stays in the list.
Before you start
You need to be the content's author or a collaborator, or an Admin.
Cancel All Bookings on a specific date
Open the content's Sessions page.
Hover over the date and select .... For a live class or webinar, select More › Cancel Bookings; for an event, select Cancel Bookings.
Select Yes, Cancel.
You'll see Booking cancelled successfully. The date now shows No bookings, and the Cancellations card goes up.
Cancel some learners only
On the Sessions page, select the date to open it.
Tick the learners whose bookings you want to cancel, then select Cancel Bookings in the bar at the bottom.
Select Yes, Cancel. Each learner you picked is emailed, and their Status changes to Cancelled.
Good to know
Cancel Bookings only appears when someone is booked. With no bookings, the menu shows Delete Session directly instead of More.
You can cancel until the session ends, including while it's running. After that, you can only cancel bookings for learners marked as attended.
To remove the date completely, delete the session instead. To move it, change the date or time so learners keep their place.