Your workspace name is shown to everyone in your organisation, including in browser tab titles and in many HowNow emails.
Before you start
You need Admin access. If you don't see a Workspace section in Settings, you aren't an Admin.
Change the name
Select your name at the bottom of the sidebar, then select Settings.
Under WORKSPACE, select General.
Under Identity, edit Workspace name. It can be up to 50 characters.
Click anywhere outside the field.
The new name saves automatically, with no Save button or confirmation message. It shows straight away in the browser tab title, for example Home . If the save fails, you'll see Failed to save your changes. Please try again.
Good to know
Settings has two parts. Account (Profile, Notifications, Security, Your Apps) only affects you. Workspace (General, Branding, Features) affects everyone and only Admins see it.
The name can't be blank. If you clear it, you'll see Workspace name is required and nothing is saved.
Your web address doesn't change. Renaming the workspace keeps the same sign-in address. Contact HowNow support if you need a different one.
The email sender name is separate. Changing the workspace name doesn't change the name people see in the From line of HowNow emails.