Put your organisation's logo, browser icon and homepage banner on HowNow so it looks like your own platform. Changes apply to everyone in your workspace as soon as you upload.
Before you start
You need Admin access to see the WORKSPACE section in Settings.
Use a PNG or JPEG under 4 MB, at least the size shown below. The size hints on screen don't all agree, so go by this table.
Image | Where it's used | Shape | Use at least |
Logo | Emails, reports and exports, and the sign-in pages | Square | 512 × 512 px |
Favicon | The sidebar and the browser tab | Square | 400 × 400 px |
Homepage thumbnail | The banner at the top of the Home page in Classic Mode | Wide, 4:1 | 1200 × 300 px |
Upload an image
Select your name at the bottom of the sidebar, then select Settings.
Under WORKSPACE, select Branding.
Next to Logo, Favicon or Homepage thumbnail, select Change. If no image has been added yet, the button says Upload.
Drop your file in the window or select Choose files. To use a stock photo instead, select From Unsplash.
Drag the crop area to frame the image, then select Upload.
The new image shows on the Branding page straight away. If the upload fails, you'll see an error and the previous image comes back.
Remove the homepage banner
Next to Homepage thumbnail, select Remove. HowNow's default banner comes back straight away.
Remember: There's no confirmation and you can't undo it. Keep a copy of your banner if you might want it again.
Good to know
The logo and favicon can't be removed, only replaced. Remove only appears for a homepage banner you've uploaded.
Small images are refused. You'll see Image is too small. Use at least 400 × 400 px. (or 1200 × 300 px for the banner).
Files over 4 MB are refused with 1 file was not attached: over the 4 MB limit.


