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Import several HowNow+ items at once

Tick the items you want on a category or provider page (or use Import all Content), select Import Content, add your audience, then select Assign & Import twice.

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Written by Sunil Sharma

INTERNAL — requires review

This draft has claims that haven't been checked in the live platform. Check the yellow notes before publishing.

Import a batch of HowNow+ courses and assign them to the same people in one go. Every item gets the same audience and settings.

Before you start

  • You need Admin or Manager access, and HowNow+ must be part of your workspace's plan.

  • Set any filters, such as Language or Status, before you tick anything. Changing a filter or search clears your selection.

Import the items you pick

  1. In the sidebar, select Apps, then open a category or provider on the HowNow Plus tab.

  2. Tick the box next to each item you want. To take everything that matches your current filters, tick the box at the top of the list, then select Select all … items (for example, Select all 270 items).

  3. Select Import Content in the bar at the bottom of the page.

    The selection bar with 2 items selected, Select all 270 items, and Import Content highlighted
  4. If some items can't be imported, a dialog says how many and why, for example "1 item is already imported". Select Proceed to carry on with the rest. See Some items were left out of my HowNow+ import.

    The Import content dialog saying 1 out of 2 selected items can be imported because 1 item is already imported
  5. In the Import Content panel, add people or rules and, if you need them, Settings. These work as they do for a single item.

  6. Select Assign & Import. The Import this content? dialog says how many items will be imported and how many people they'll be shared with. Select Assign & Import again to start.

Warning

Everyone in the audience is assigned every item in the batch when the import finishes. With the email toggle on, each of them is emailed.

You'll see "Importing 2 content items… We'll notify you when it's ready." and your selection clears. Each item then appears separately in Manage › Content.

Needs review (internal)

Re-checked 2026-10-14: the confirm dialog and the "Importing N content items…" message match live. Two bulk imports were queued (2 items each) but neither had finished after 20 minutes: no Imported status, no course in Manage › Content and no notification. Check with engineering, then confirm the result and how many emails a learner gets per batch.

Import a whole category or provider

Select Import all Content in the banner at the top of the page, then follow steps 4 to 6.

Warning

Import all Content takes everything in the category or provider and ignores your filters and search. To import only filtered items, use Select all … items instead.

Good to know

  • Row menus are unavailable while anything is ticked. Clear your selection to use them.

  • Select all … items is worked out when the import runs, so items added to the library in the meantime can be included.

  • In a batch that mixes courses and pathways, Expiry Date and Reviews apply only to the courses. They're marked "Available only for SCORM content".

Needs review (internal)

From code only: that Select all is resolved when the import runs, and the mixed-batch rule (the test library has no pathways).

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