How to create a Live Class

Live Classes are great for upskilling your team and sharing knowledge remotely in real-time. Here's how to get started.

Lulu Dermeche avatar
Written by Lulu Dermeche
Updated over a week ago

Live Classes are smaller, instructor led sessions that encourage more social learning and knowledge sharing, such as an Onboarding session or team upskilling workshop.

To create your Live Class:

  1. Select Live Class from the Studio (Or use the (+) icon shortcut, on top panel.

2. Fill in the following fields of Step One, the Information step.

  • Live Class Name - the title of the content, searchable by assigned Users.

  • Live Class Summary - a brief description, visible on the content card.

  • Description - providing further detail about the Live Class session and adding any important links.

  • Channels - assign the class to the relevant Channel - usually based on the topics included.

  • Skills - map relevant Skills to your Live Class so Users will know what Skills they'll gain, when attending.

  • Language - the language the live class will be held in. This can be viewed via the Dashboard data tables.

  • Collaborators - Contributors, Managers or Admins who can help you edit the content you're creating.

  • Cost Per Learner - if you want to make the Live Class into premium content, set a cost for Users to spend their Learning Budget towards.

  • Verifier - the subject-matter expert, responsible for checking the content based on the Verification Interval.

2. Set the Date & Time:

  • Live Class Duration - in increments of 30 mins

  • When do bookings close? - how many minutes a User can book a class before it starts.

  • Select Date and Time of Event - set the date and time slot of the course, and the region. You can also set a Recurring Event.

4. Add Resources (Step Three) if needed and Assign your Learners (Step Four).

Note✨: In the Release & Deadline step, you'll have the option to choose (via Content Visibility) whether you'd like your Live Class to be available solely from within a Pathway. If you do this, by choosing the Visible in Existing Content option, then upon returning to the Assign Learners step later, you'll click Assignment via Pathways, to see in which Pathway(s) it has been used.

You can identify which users have been assigned/have access to it, via the Live Class directly or the Pathway, by viewing the Assigned Via column, in the table below.

Note✨: Once your Live Class is published, you'll be able to quickly assign Users, Custom Rules and Groups, via the the Content insights page, using the Assign Learners step shortcut.

  • Select the 3-dot menu for your Live Class and choose Assign Learners.

  • This will open the assignment slide-out screen, revealing the same details as shown in the editor. Some exceptions include:

    • Email notifications toggle: this will need to be controlled within the editor

    • Assignment via Pathways: this will show the number of Pathways your content is featured in, but to expand the list, you will need to go into the editor.

  • Select Update Learners to make your changes. A notification will appear in the bottom-right of the screen, confirming your assignment as updated.

5. Set up the availability at the Release & Deadline step:

  • Content Visibility - this option allows you to choose how your Live Class is made visible to (or is hidden from) your Users, while they navigate across their workspace.

To understand more about Content Visibility, check out our article: How to control Content Visibility

  • Live Class Type:

    • Zoom - integrate with Zoom and enable up to 10000 Users to join a meeting (dependent on the level of your Zoom account subscription).

    • GoToWebinar - integrate with GoToWebinar to host your webinars.

    • HowNow Virtual Classroom - Have up to 10 Users join the class, with a virtual whiteboard.

    • Custom Link - Use other virtual classroom links instead (e.g, Google Meets)

  • Session Type allows you to select one of the two options:

  • Group session - this will open the maximum allowed bookings per session option, and cancel the session if minimum number of bookings is not reached.

  • One-to-one - best for classes with individual users assigned.

  • Live Class Availability - make it available immediately or schedule its release to your Users.

  • Live Class Deadline - allows you to add a deadline should this be required.

  • Renewal Cycle (Expiry Date) - this is great for compliance content, encouraging Users to re-attend, once the Live Class learning has expired.

  • Reviews - this allows you to turn on the Reviews option for Users to leave their feedback about the content.

6. Once happy with everything, select Save & Publish.

Remember✨: These points are important to keep in mind:

  • For content that is already published: if you want to schedule it to become available at a later date, you will need to do the following: Unpublish the content > set the scheduled date > click "Publish" in order to (re)publish the content.

  • When you have booked a Live Class, you will receive a reminder email 1 hour before the start time, or instantly, if published minutes before the start time).

See a short video guide below too!

Note✨: You can edit the time of your Webinar, up to 1 minute before it starts. this can be done via the Bookings page: How to change Event, Live Class or Webinar availability.

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