Cancelling Bookings, deleting sessions and checking up on your Waiting Lists is a walk in the park! Let me show you...
Go to Dashboard > Content > Bookings. At the top of the page, there are four tiles representing:
Active Bookings The total number of Active Bookings for Events, Live Classes and Webinars. | Waiting List The total no. of Users on Waiting Lists for Events, Live Classes and Webinars. | % Completed The number of completed Events, Live Classes and Webinars. | Cancelled Bookings The total number of Bookings cancelled. |
From your list of Events, Live Classes and Webinars, if you click on the three dots next to a piece of content, you can...
Edit
Join
Delete Session
Cancel Bookings
We also have our Bulk Actions! If you select multiple Users, you can
Cancel Bookings
Delete Session
Export a full list of all your Job Roles or use our Filters and Columns to create a custom report! Choose to Export Content Insights or Content Insights (including All Learners).
Deep dive into the Bookings for a specific Event, Live Class or Webinar:
Users The number of Users assigned to this Event, Live Class or Webinar. | Active Users The number of assignees who have logged in at least once. | Groups The total number of Groups the assignees belong to. | Job Roles The total number of Job Roles associated with the assignees. |
For Events and Webinars:
Click on the three dots next to an individual to:
Mark as Present
Message
Alternatively, select multiple users to complete the following Bulk Actions:
Cancel Bookings
Send Messages
For Live Classes:
Click on the three dots next to an individual to:
Cancel Booking (if the session takes place in the future)
Message
Alternatively, select multiple users to complete the following Bulk Actions:
Cancel Bookings
Message
Use the Filters and Columns to drill down into the data you want like Status, Groups, etc. and Export your own custom report!
Take a look at our video tutorial for a visual walk-through: