Cancelling Bookings, deleting sessions and checking up on your Waiting Lists is a walk in the park! Let me show you...

Go to Dashboard > Content > Bookings. At the top of the page, there are four tiles representing:

Active Bookings

The total number of Active Bookings for Events, Live Classes and Webinars.

Waiting List

The total no. of Users on Waiting Lists for Events, Live Classes and Webinars.

% Completed

The number of completed Events, Live Classes and Webinars.

Cancelled Bookings

The total number of Bookings cancelled.

From your list of Events, Live Classes and Webinars, if you click on the three dots next to a piece of content, you can...

  • Edit

  • Join

  • Delete Session

  • Cancel Bookings

We also have our Bulk Actions! If you select multiple Users, you can

  • Cancel Bookings

  • Delete Session

Export a full list of all your Job Roles or use our Filters and Columns to create a custom report! Choose to Export Content Insights or Content Insights (including All Learners).

Deep dive into the Bookings for a specific Event, Live Class or Webinar:

Users

The number of Users assigned to this Event, Live Class or Webinar.

Active Users

The number of assignees who have logged in at least once.

Groups

The total number of Groups the assignees belong to.

Job Roles

The total number of Job Roles associated with the assignees.

For Events and Webinars:

Click on the three dots next to an individual to:

  • Mark as Present

  • Message

Alternatively, select multiple users to complete the following Bulk Actions:

  • Cancel Bookings

  • Send Messages

For Live Classes:

Click on the three dots next to an individual to:

  • Cancel Booking (if the session takes place in the future)

  • Message

Alternatively, select multiple users to complete the following Bulk Actions:

  • Cancel Bookings

  • Message

Use the Filters and Columns to drill down into the data you want like Status, Groups, etc. and Export your own custom report!

Take a look at our video tutorial for a visual walk-through:


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