Sending notifications is a great way of sharing information with your Users - to let them know that there's content waiting for them. We use Web App, Mobile App and Email Notifications in order to share this info with your Users!
In this article, we'll go over what triggers each type of notification to your Users so you can stay in the know 🙌
Action | Email Notification 📧 | Web App Notification 💻 | Mobile App Notification 📱 |
Specific User is assigned to content | (If Selected) | ✔ | ✔ |
Specific Learning Group assigned to content | (If Selected) | ✔ | ✔ |
"Everyone" assigned to content | ❌ | ✔ | ✔ |
"Everyone" assigned to content with @Must Do, @Announcement or Deadline | (If Selected) | ✔ | ✔ |
Specific User, Learning Group or "Everyone" assigned to Live Class, Webinar or Event with booking slot present | ✔ | ✔ | ✔ |
Auto-enrolled onto a Live Class, Webinar or Event | ✔ | ✔ | ✔ |
Booked or Author: Live Class, Webinar or Event Reminder (1 week AND 1 day before) | ✔ | ✔ | ❌ |
Booked or Author: Live Class, Webinar or Event Cancelled | ✔ | ✔ | ✔ |
Deadline Reminder (1 week AND 1 day before AND 1 day after if content is not complete) | ✔ | ✔ | ❌ |
User is added to a Learning Group | ✔ | ✔ | ✔ |
New User Invited | ✔ | ❌ | ❌ |
Password Reset Instructions | ✔ | ❌ | ❌ |
Badge/Certificate Reward | ✔ | ✔ | ✔ |
Assessment Marked | ✔ | ✔ | ✔ |
@ Replies in Discussion | ✔ | ✔ | ✔ |
Learning Request Approved | ✔ | ✔ | ❌ |
Learning Request Rejected | ✔ | ✔ | ❌ |
Received new Message | ❌ | ✔ | ✔ |
Assigned to a New Channel | ❌ | ✔ | ✔ |
Team Member shares Content | ❌ | ✔ | ✔ |
User Added to a New Learning Group | ❌ | ✔ | ❌ |
Users' Role Changed | ❌ | ✔ | ✔ |
User on Live Class/Webinar/ Event Waiting List has an opportunity to book | ❌ | ✔ | ✔ |
Skill Endorsement request | ✔ | ✔ | ✔ |
Skill Endorsement received | ✔ | ✔ | ✔ |
Contributor, Manager or Admin Roles Only
Action | Email Notification 📧 | Web App Notification 💻 | Mobile App Notification 📱 |
Live Class, Webinar or Event Booking (as Author) | ✔ | ✔ | ❌ |
Pending Content Verification | ✔ | ✔ | ❌ |
Upcoming Content Verification | ✔ | ✔ | ❌ |
Inappropriate Lesson Reported | ✔ | ✔ | ❌ |
User submits an Open Answer or Multi-Media Assessment | ✔ | ✔ | ❌ |
Learning Request received | ✔ | ✔ | ❌ |
Lower Limit of Live Class/Webinar/Event Bookings not met (if this is enabled) | ✔ | ✔ | ❌ |
User comments using the Discussion feature | ❌ | ✔ | ✔ |
User "Likes" content | ❌ | ✔ | ✔ |
Premium Content Request (Admin Only) | ❌ | ✔ | ✔ |
If you're still not sure about what sends out Notifications, don't be too shy to ask the HowNow team by clicking on our chat!
Note ✨ : You can choose to opt-out of Email Notifications by visiting your Settings from "My Profile". This will still trigger Email Notifications for any content tagged as a Must Do or Announcement - and any content that requires you to book a timeslot!