Each piece of content has an author and a verifier, and can have collaborators. Together they decide who can change it and who keeps it up to date.
How it works
Author: whoever created the content. Their name shows on the content page.
Collaborators: people who help build and look after it. Add them in the
Collaborators field on the editor's first step.
Verifier: the person who confirms the content is still accurate. Every course and nugget needs a Verifier and a Verification interval of 1 to 12 months. Both default to you and 1 Month. When verification is due, the verifier is reminded to check it.
For example, a store trainer writes "Resolving Escalated Complaints" and adds an area manager as a collaborator. The customer service lead is the Verifier, with a Verification interval of 6 Months, so every six months they're asked to confirm the course is still right.
Note: Each collaborator you add gets an in-app notification straight away.
Who can do what
Action | Author | Collaborator | Verifier | Admin not on the content |
Edit | Yes | Yes | No | No |
Assign Learners (published content) | Yes | Yes | No | Yes |
Duplicate | Yes | Yes | Yes | No |
Unpublish | Yes | Yes | Yes | No |
Manage Settings, View History, Copy Link | Yes | Yes | Yes | Yes |
Delete | Yes | No | No | Yes |
Verify Content | No | No | Yes, when due | No |
Good to know
Admins need to be added as a collaborator to edit or unpublish someone else's content.
Only the named verifier can mark content as verified; an admin can't do it for them.
A verifier sees the content in Manage › Content only while it's published.
Unlike collaborators, the verifier isn't notified when you choose them.