User Roles for Admins

So, you're an Admin? Good for you. You need some help with User Roles and how they work - don't worry, we've got you.

Alfie avatar
Written by Alfie
Updated over a week ago

For a crash course on all things User Roles, visit our article here.

Users can have 2 User Roles - their Org and Group Roles.

"Your Group User Role can only be as high as your Org User Role"

- HowNow Proverb

This means that with a Manager's Org User Role, you can have 3 different roles in 3 different Learning Groups.

By changing the Global Access Levels of specific Users, you can increase their permissions within the platform. This includes allowing Users permissions to create content, verify and manage teams too.

Changing a Users Org User Role

  1. From the Dashboard, select your Users tab

  2. Next to the User whose permissions you want to adjust, you can either:

    • Click the 3-dot menu, and change the role via Assign Org User Role field (use this option for updating all roles, especially for Admins).

    • Change the role via the Org User Role column (currently not for Admins - use above menu instead).

  3. Select multiple Users, via the checkbox in the Name column, to change multiple Org User Roles at once πŸ˜‰.

Note✨: You won't be able to update an Org User Role, if the:

  • User is deactivated

  • User never logged in

  • You don't have a n appropriate User Role (a Manager attempting to update an Admin)

Changing a Group User Role

  1. From the Dashboard select Users > Groups

  2. Select the Group you want to manage

  3. Select the new role from the Group User Role column.

Note✨: Admins are always Admins, so they can't be changed to less than that in a Learning Group.

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