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Remind people to finish their learning

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Written by Sunil Sharma

A reminder is an email, signed with your name, asking someone to finish an item they haven't completed. Start from the content, the person, the group or your team.

Before you start

You need Admin, Manager or Contributor access to send reminders from a piece of content, and Admin or Manager access for people and groups. Send Reminder only appears for people who haven't finished the item.

Remind one person about a piece of content

  1. In the sidebar, select Manage › Learning, select ... on the item's row, then View Learning Details, then View All Learners.

  2. Select ... on the person's row, then Send Reminder.

A learner's menu on a content's Learning Activity page with Send Reminder highlighted

Note: The email goes as soon as you select Send Reminder. There's no confirmation step.

You'll see "Reminder sent successfully". To remind many people at once, use a group or your Team page.

Remind someone about an item on their page

  1. In the sidebar, select Manage › People, select ... on the person's row, then More › View Profile.

  2. Under Learning, select View All Learning, or switch to Mandatory for mandatory items.

  3. Select ... on the item's row, then Send Reminder.

Note: As a Manager, you'll only find members of groups you manage in Manage › People. For people who report to you, use Remind your team.

Remind everyone in a group

  1. In the sidebar, select Manage › Groups, select the group, then View All Learning under Assigned Learning.

  2. Select ... on the item's row, then Send Reminder.

  3. Select Send Reminder again to confirm.

Note: Every member who hasn't finished the item gets an email. Anyone who has completed it, or whom you've reminded about it today, is skipped.

Remind your team

If people report to you:

  1. In the sidebar, select Manage › Team, then the Learning or Mandatory tab.

  2. Select an item. A panel shows each team member's progress on it.

  3. Select Send Reminder.

The button changes to Reminder Sent until tomorrow.

Good to know

  • One reminder per person, per item, per day, from you, wherever you send it from. Another manager can still remind them that day

  • The email subject is "Reminder: Complete Your Learning" ("Complete Your Mandatory Learning" for mandatory items). If the item has a due date, it's added, for example "Reminder: Complete Your Learning by 24 OCT 2026".

  • Reminders are email only.

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